Help Center
Browse common questions below or email our team—we typically reply within a few business days.
How do I back up my progress?
Progress is tied to your signed-in account (Google, Apple, or email). Lesson completion, streaks, energy, and premium status sync in the cloud. Use the same account on a new device to continue where you left off.
Can I learn offline?
Kurdishgo needs an internet connection to start lessons, save progress, sync streaks, and update leaderboards.
I found a mistake in a lesson
Use the in-lesson report / flag button when you spot an error (screenshot helps). You can also email support with the unit and lesson number.
How do I cancel a subscription?
iPhone/iPad: Settings → [your name] → Subscriptions → Kurdishgo → Cancel.
Android: Google Play → profile → Payments & subscriptions → Subscriptions → Kurdishgo → Cancel.
Cancellation stops renewal; access continues until the end of the paid period. Refunds follow Apple/Google policy.
How do I delete my account?
Email officialkurdishgo@gmail.com from your account email with subject “Account Deletion Request”. See our Privacy Policy for details. Uninstalling the app alone does not delete your account.
Contact support
For streaks, store purchases, account issues, or bugs:
Legal: Privacy Policy · Terms of Service