Terms of Service

1. Eligibility

You must be at least 13 years old (or the minimum age required in your country to consent to data processing). If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

You may not use the Service if you are barred from doing so by applicable law or if we previously suspended your account for violating these Terms.

2. Your account

You can create an account with email and password, Sign in with Google, or Sign in with Apple. You agree to provide accurate information, keep your sign-in credentials secure, and are responsible for activity under your account.

Usernames and profile details must not impersonate others or violate the community rules in Section 7. Tell us at officialkurdishgo@gmail.com if you suspect unauthorized access to your account.

3. License (EULA)

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the app for personal, non-commercial language learning on devices you own or control, as permitted by the usage rules of the Apple App Store or Google Play.

You may not copy, modify, distribute, sell, rent, lease, reverse engineer, decompile, or create derivative works of the Service, except as permitted by law or with our written permission.

4. Subscriptions, free trials & purchases

Premium subscriptions, free trials, and in-app purchases are optional and are processed by the Apple App Store or Google Play (managed through RevenueCat). The price, billing period, and any trial terms are shown before you confirm a purchase, in your local currency as set by the store.

• Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
• Subscriptions renew automatically at the same price and period unless you cancel at least 24 hours before the end of the current period.
• Free trials automatically convert to a paid subscription when the trial ends unless you cancel at least 24 hours before the trial ends. Any unused part of a trial is forfeited when you buy a subscription.
• Manage or cancel: Android — Google Play → Payments & subscriptions → Subscriptions; iOS — Settings → your name → Subscriptions.
• Cancelling stops future renewals; you keep Premium until the end of the paid period. Deleting the app or your account does not cancel a subscription.
• Refunds are handled by Apple or Google under their policies, except where local law requires otherwise.

We may change Premium features or prices in the future. Price changes apply only from the next renewal, after notice from the store or from us as required by law.

5. Virtual items (gems, energy, and rewards)

• Gems, energy, and other in-app items (“Virtual Items”), whether earned or purchased, give you only a limited, personal, revocable license to use them within the Service.
• Virtual Items have no real-world monetary value, cannot be exchanged for cash or anything of value outside the Service, and cannot be sold, transferred, or traded.
• Purchases of Virtual Items are final and non-refundable, except as required by law or by Apple or Google refund policies.
• Virtual Items are lost if your account is deleted or terminated. We may correct balances that result from errors, bugs, fraud, or abuse.

6. Advertising

The free version of the Service is supported by ads served by Google AdMob, including optional rewarded ads that give you in-app rewards. Premium subscribers do not see ads. How ad data is handled is explained in our Privacy Policy.

7. Community rules — zero tolerance

The Service includes public profiles and direct messages between users. We have zero tolerance for objectionable content and abusive users. You must not post, send, or upload content that:

• harasses, bullies, threatens, or intimidates anyone;
• contains hate speech or discriminates based on ethnicity, nationality, religion, gender, sexual orientation, disability, or other protected characteristics;
• is sexually explicit, pornographic, or sexualizes minors in any way;
• promotes violence, self-harm, terrorism, or illegal activity;
• is spam, a scam, or impersonates another person;
• shares other people’s personal information without their permission or infringes anyone’s rights.

You can report any user or content and block any user from within the app. We review reports and, within 24 hours, take appropriate action — including removing the content and suspending or permanently removing the user who posted it. We may also remove content or restrict accounts on our own initiative.

8. Acceptable use

You must not misuse the Service, including by: breaking the law; hacking, scraping, or interfering with the Service or its security; using bots, scripts, or unauthorized automation; exploiting bugs or circumventing energy, paywall, or other limits; creating accounts to evade a suspension; or reselling access to the Service. We may restrict features or suspend accounts that violate these Terms or put the Service or other users at risk.

9. Your content

You keep ownership of the profile details, photos, messages, and other content you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, display, and process your User Content only as needed to operate and improve the Service. You confirm you have the rights to submit it. This license ends when you delete the content or your account, except for copies other users already received (such as messages you sent).

10. Intellectual property

Lessons, audio, graphics, software, trademarks, and branding in the Service are owned by Kurdishgo or its licensors and are protected by law. The license in Section 3 is the only right granted to you.

11. Privacy

Our Privacy Policy explains what personal information we collect and how we use and protect it. By using the Service you acknowledge that Policy.

12. Third-party services

The Service relies on third-party services such as Google (Firebase, Sign-In, AdMob, Google Play), Apple (Sign in with Apple, App Store), and RevenueCat. Your use of those services is also subject to their own terms and privacy policies. You must comply with any applicable third-party terms when using the app (for example, your mobile carrier’s data plan), and you are responsible for any data charges.

13. Account deletion & termination

You may stop using the Service at any time. You can delete your account in the app (side menu → Profile → Delete account) or through our account deletion page, as described in Privacy Policy §13.

We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination (including Virtual Items, intellectual property, disclaimers, and limitation of liability) remain in effect.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW. Language learning results are not guaranteed, and we do not warrant that the Service will be uninterrupted or error-free.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KURDISHGO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL.

Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid for the Service in the twelve months before the claim or (b) USD $50. Nothing in these Terms limits liability that cannot be limited under applicable law, or your mandatory rights as a consumer.

16. Apple App Store terms

If you obtained the app from the Apple App Store, the following also applies:

• These Terms are between you and Kurdishgo only, not Apple. Kurdishgo, not Apple, is solely responsible for the app and its content.
• Your license is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Kurdishgo, not Apple, is responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and consumer protection or privacy claims.
• If a third party claims that the app infringes its intellectual property rights, Kurdishgo, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Disputes

If you have a concern or dispute about the Service, please contact us first at officialkurdishgo@gmail.com so we can try to resolve it informally. Nothing in these Terms limits the rights you have as a consumer under the mandatory laws of the country where you live.

18. General

These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms; we may transfer ours in connection with a merger, acquisition, or sale of assets.

19. Changes to these Terms

We may update these Terms and will post the new version at kurdishgo.web.app/terms and change the “Last updated” date above. For material changes we will notify you in the app or by email before they take effect. Continuing to use the Service after the changes take effect means you accept them.

20. Contact

Questions about these Terms: officialkurdishgo@gmail.com