Delete your Kurdishgo account
Option 1 — Delete in the app (fastest)
- Open the Kurdishgo app and sign in.
- Open the side menu → Profile.
- Tap Delete account and confirm.
Your account and data are deleted immediately.
Option 2 — Request deletion without the app
Enter the email address of your Kurdishgo account. Your email app will open with a ready-to-send deletion request — please send it from that same address so we can verify the account is yours.
Email app didn’t open? Send an email to officialkurdishgo@gmail.com with the subject “Kurdishgo Account Deletion Request” and your account email in the message.
We confirm by email and complete the deletion within 30 days.
What is deleted
- Your sign-in account, name, username, email, profile photo, and bio
- Learning progress, XP, streaks, gems, settings, and rewards
- Follow lists (including your entries in other users’ lists), follow requests, activity posts, and blocks
- Your copy of your conversations
- Lesson error reports and subscription cancellation feedback you submitted
- Our subscription status records for your account
What is kept, and for how long
- Messages you already sent stay in the recipients’ conversation history until they delete their own accounts.
- Reports other users filed about abusive behavior may be kept for up to 12 months for safety and legal purposes.
- Server security logs (including IP addresses) are kept for no more than 30 days.
- Google Play, Apple, and RevenueCat keep their own purchase records as required by their policies and tax laws.
Note: uninstalling the app does not delete your account, and deleting your account does not cancel an active subscription. Cancel it in Google Play (Payments & subscriptions) or on iOS (Settings → your name → Subscriptions).
Want to delete only some data (for example, your profile photo or bio) and keep your account? You can remove them in the app under Profile, or email us. See our Privacy Policy for details.
Türkçe
Uygulamadan: Yan menü → Profil → Hesabı sil → onayla. Hesabın ve verilerin hemen silinir.
Uygulamaya erişemiyorsan: yukarıdaki forma hesabının e-posta adresini yaz ve açılan e-postayı aynı adresten gönder ya da officialkurdishgo@gmail.com adresine “Kurdishgo Account Deletion Request” konulu bir e-posta at. Talebin en geç 30 gün içinde tamamlanır.